Customer Spotlight

Unwrapped Episode 3: Cameron Brock

How a product operations manager helps teams operate effectively and create customer-centric products.

Ashwin Singhania
Sep 30, 2023

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Key Insights

On this episode of Unwrapped

Welcome to Unwrapped, our short video series where our founders, Ryan Millner and Ashwin Singhania, conduct mini-interviews about all things customer feedback with industry experts and peers!

On today's episode, Unwrap's Co-founder and Chief Product Officer, Ashwin Singhania, interviews Cameron Brock.

Cameron is the Product Operations Manager at Housecall Pro. The driving force behind this career choice has been partnering with Product and Engineering to ensure teams operate effectively and create valuable customer-centric products.

Housecall Pro is a field service management solution used by thousands of home service businesses to automate and optimize their field operations.

As the primary person at Housecall Pro who onboards PMs and teams to Unwrap, Cameron talks about what kind of feedback Housecall Pro collects, how Unwrap fits into their operations, and how it helps his teams to discover small but mighty wins!

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Ashwin Singhania

Co-founder
ABOUT THE AUTHOR

Ashwin Singhania is the Co-founder of Unwrap.ai, where he leads product development for the AI-powered customer intelligence platform used by teams at Microsoft, DoorDash, and lululemon.

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