Unwrap – Customers

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Video case study

Voice of the Customer

The Customer Voice: Procore

Procore shares how the VoC team uses Unwrap to listen to and understand what their customers care about—tens of thousands of them.

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2025-11-05

Video case study

Product

Customer Support

The Customer Voice: Clay

How Clay uses Unwrap's customer intelligence platform to help power product and support decisions.

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2025-10-29

Tech

Apps

“We can now move from insight to action in hours, not days.”

Build versus buy, settled: Praktika’s viral growth demanded a purpose-built customer intelligence platform.

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2025-10-22

Tech

Product

“It’s kind of insane how virally this product spread within our company.”

The WHOOP 5.0 Launch, Unwrapped.

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2025-09-04

Apps

BandLab Technologies: Turning feedback into fast action

How BandLab turned customer feedback into an organization-wide advantage with Unwrap.

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2025-08-12

Customer Experience

Customer Support

Smarter support, happier riders: Rad Power Bikes uses Unwrap to keep customers grinning

How Rad Power Bikes reduced support load, accelerated fixes, and prioritized what matters most with Unwrap.

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2025-05-13

Apps

Product

From feedback overload to focused strategy: Firstup’s winning formula

Read what happened when Firstup.io recognized they needed to change how they manage customer feedback—and why they chose to partner with Unwrap.

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2024-12-12

Apps

Customer Experience

Customer Support

Energy

Product

Tech

Travel

Video case study

Voice of the Customer

Teams love Unwrap.

The Customer Voice: Procore

The Customer Voice: Clay

“We can now move from insight to action in hours, not days.”

“It’s kind of insane how virally this product spread within our company.”

BandLab Technologies: Turning feedback into fast action

Smarter support, happier riders: Rad Power Bikes uses Unwrap to keep customers grinning

From feedback overload to focused strategy: Firstup’s winning formula

Discover what matters most.

Product

Company

Legal

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