Unwrap's platform surfaces the most accurate and actionable insights with industry-leading AI technology.
View all customer anecdotes, automatically tagged and organized into a taxonomy, in an intuitive dashboard.
Each week, you’ll receive a weekly digest with executive-quality presentation which highlights the most actionable trends.
Get fast answers by asking questions in natural language. Simply ask a question, and get a rich answer with links to supporting customer anecdotes and dynamic charts.
Get alerted via Slack or email as soon as an anomaly is detected, catching issues before they grow.
Let users know they've been heard! Respond to users in bulk with customizable messages across multiple channels. Build trust amongst your user base, and convert 1-star reviews and detractors into your biggest fans.
Do you have a technical team and want more control over your feedback? Leverage our API to harness our NLP technology in custom ways that work best for your business.
Easily integrate all of your customer feedback into our platform. Connect any public or private source you are capturing feedback from. We currently offer 3,000+ integrations including Support, Phone Calls, Surveys, Socials, Sales Notes, Forums, and more.
