Customer Connection
Three Reasons Why Your Company Should Be Having 'Voice of the Customer' Meetings
Featured
Mar 2, 2023
Latest posts in
Customer Connection
![Three Reasons Why Your Company Should Be Having 'Voice of the Customer' Meetings](https://cdn.prod.website-files.com/63dc2b7af2021f1e37bf3d72/64028a3ca2b6536e5a3e3f43_VOC.jpg)
March 2, 2023
/
Businesses are fighting to save money right now, understandably so, but many seem to be passing over a critical cost-saving piece - customer feedback.
![How-to Run a Great ‘Voice of Customer’ Meeting](https://cdn.prod.website-files.com/63dc2b7af2021f1e37bf3d72/64028cc33a5ae6afbae62ad3_voc2.jpg)
March 1, 2023
/
Most product development teams have their standard recurring meetings: weekly business reviews, engineering standups, launch checklist reviews. But the best teams I’ve worked with also obsess over their “voice of the customer” (VOC) meetings.
![Three Steps to Collecting More Customer Feedback: A Guide for B2B Companies](https://cdn.prod.website-files.com/63dc2b7af2021f1e37bf3d72/64028933f5eb5848d33c38b9_collect.jpg)
February 27, 2023
/
4 minutes
If you ask any product manager or product ops team the question “would you like more user feedback?”, the answer is almost always a resounding “yes”. So then the question becomes, how do you get more user feedback?