Customer Connection
Three Reasons Why Your Company Should Be Having 'Voice of the Customer' Meetings
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Mar 2, 2023
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Customer Connection

March 2, 2023
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Businesses are fighting to save money right now, understandably so, but many seem to be passing over a critical cost-saving piece - customer feedback.

March 1, 2023
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Most product development teams have their standard recurring meetings: weekly business reviews, engineering standups, launch checklist reviews. But the best teams I’ve worked with also obsess over their “voice of the customer” (VOC) meetings.

February 27, 2023
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4 minutes
If you ask any product manager or product ops team the question “would you like more user feedback?”, the answer is almost always a resounding “yes”. So then the question becomes, how do you get more user feedback?