Customer Spotlight

Unwrapped Episode 1: Charles Williams

What a PM at Github loves about Unwrap and how they handled customer feedback before partnering with us.

Ashwin Singhania
Jul 31, 2023

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Key Insights

Welcome to Unwrapped!

Unwrapped is our short video series where our founders, Ryan Millner and Ashwin Singhania, conduct micro-interviews about all things customer feedback with industry experts and peers!

 

On today's episode, Unwrap's Co-founder and Chief Product Officer, Ashwin Singhania, interviews Charles Williams. Charles is a passionate and experienced product manager specializing in information technology, start-up, and software development. He is currently serving as a Product Manager at Github Copilot.

Github Copilot is a cloud-based artificial intelligence tool developed by GitHub and OpenAI to assist users of Visual Studio Code, Visual Studio, Neovim, and JetBrains integrated development environments by autocompleting code.

Charles, one of Unwrap.ai's most active users, talks about how they handled customer feedback prior to integrating Unwrap.ai into their process, what he loves about it, and much more!

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Ashwin Singhania

Co-founder
ABOUT THE AUTHOR

Ashwin Singhania is the Co-founder of Unwrap.ai, where he leads product development for the AI-powered customer intelligence platform used by teams at Microsoft, DoorDash, and lululemon.

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