The team works to unify member feedback across the organization, giving every team the context to move faster, make member-first product decisions, and scale the business without compromising their exceptional member experience.
Join us on Wednesday, May 27th at 11am pst/2pm est for a fireside chat with the Oura team on how the
Key Takeaways:
How Oura creates a shared view of member sentiment across the entire organization so every team moves faster, together
How Oura's member experience function operates as a product partner, not a reactive queue
Oura's approache to AI-powered support in a category built on trust, keeping the human connection at the center
How real member feedback, not assumptions, drive alignment across product, engineering, and leadership
John Moses
Vice President
Jens Nordgaard
Analytics Manager
Dzevad Kudic
Senior Support Engineering Manager
Dayu Aryanthi
CX Strategy
Lizzie O’Bryen
Head of Customer Success
