Questions? Answers.
Everything you need to know about Unwrap Surveys.
What are Unwrap Surveys?
Unwrap Surveys are a dynamic, AI-powered survey collection tool, where recipients are prompted with open-ended questions and asked thoughtful followups automatically.
Why are Unwrap Surveys different from legacy surveys?
Legacy survey tools don’t seek to answer the why behind an initial response. They are a one-turn, generic question that doesn’t provide enough actionable context to the business and are dismissed by most respondents who receive them. Unwrap Surveys will intelligently dig in, when needed, to get the most useful feedback from your customers.
How do Unwrap Surveys increase response rates?
Unwrap Surveys make respondents feel heard, with follow-up questions that are tailored to their initial inputs, at opportune moments. Respondents are encouraged to provide additional context and are shown how brands have taken action based on past feedback—proving that the feedback they provide will not go to waste.
How do I create an Unwrap survey?
Once Unwrap Surveys are enabled in your Unwrap instance, you simply follow three steps: configure your send settings, add your logo and custom branding, and then upload your survey recipients. You can learn more through our help documentation. You can start sending surveys in under 5 minutes.
Can I customize the appearance of Unwrap Surveys to my business?
Yes! You can add your company or product logo, as well as a custom background image that will appear behind your survey content. Learn more about Unwrap Survey customization here.
What’s the implementation process like for Unwrap Surveys?
It’s as simple as turning Surveys on for your Unwrap organization. There is no bespoke integration work needed.
How much does Unwrap Surveys cost?
We price Unwrap Surveys by response rate. Book a call with our team to learn more.
