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Customer webinar

The Guest Standard: Lululemon Unwraps Their Support Strategy

September 16th, 11 am PST / 2 pm EST

Reserve your spot

Join us for an exclusive conversation with Lululemon on how the company turns every guest interaction into a moment of insight and product innovation.

Whether it’s investing in automation, identifying guest friction points in real time, or scaling empathy across the business—this is a rare look inside a modern, guest-obsessed support strategy.

This session is especially valuable for support and CX leaders looking to:

Build teams that are driven to provide the best experiences possible for customers

Unify disparate sources of feedback to prioritize what matters most

Advocate for change with data-backed insights that drive executive alignment

Learn how AI is being applied practically to amplify the effectiveness of industry-leading support teams


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Speakers

Meet your webinar hosts

Ryan Millner

Co-founder & CEO

Chrissy Nichol

Director, Guest Support