Unwrap

Built for Retail: Unwrap Customer Intelligence

With Unwrap, brands like lululmemon turn every guest interaction into a moment of insight

Exclusive for Retail Brew Subscribers

Turn Customer Feedback into a Scalable Support Strategy

From identifying guest friction points in real time to proactively surfacing emerging issues before they spiral, Unwrap allows you to build a guest-obsessed support strategy.

With Unwrap you can: 

Build teams that are driven to provide the best experiences possible for customers

Unify disparate sources of feedback to prioritize what matters most

Advocate for change with data-backed insights that drive executive alignment

Amplify the effectiveness of industry-leading support teams

If you are focused on scaling your support strategy, unifying feedback, and leading support with intention, you need to check out Unwrap! Book some time directly with their team to get a feedback diagnostic. 

Easily book a time here